Microsoft Teams and the Different Deployment Models
Is your organization thinking about deploying Microsoft Teams? Is the adoption rate soaring in a COVID/post-COVID world in your organization? Your organization, just like many others, may be considering this right now. Currently, Microsoft Teams has one of the highest growth trajectories in the UCaaS market – their share of the market is growing at a significantly greater rate than any of their competitors. But, what’s the right way to deploy it in your organization – from both a technology architecture perspective and from a technology feature set perspective?
As you may or may not know, Microsoft Teams isn’t as feature rich as many of the other UCaaS offers in the marketplace. It is first a collaboration platform and a phone system second – which makes sense why some of what we may expect to see in a cloud phone system isn’t an available feature set in Microsoft Teams. Microsoft Teams is also not a Contact Center – understanding the need for a second provider to help fill this gap is important when navigating the deployment models of Teams.
Microsoft has opened their APIs to allow for increased integration and deployment of solutions to help fill these gaps – as well as enabling their partners to offer their unique take on the solution to improve overall cost and general feature set availability. Your choice of deployment model will depend on your organization’s current infrastructure, risk tolerance, feature requirements, and budget. An important concept to be aware of is that vendors all have their own unique take on the integration level they offer, the ways in which they deploy it, and the way in which cost is structured.
Your choice of deployment model will depend on your organization's current infrastructure, risk tolerance, feature requirements, and budget.
Often times, the cost structure is misunderstood when moving to a Microsoft Teams environment – and there are a lot of hidden costs associated with Microsoft that vendors don’t always lay out to begin with. Sometimes, these costs end up making a Microsoft Teams solution more expensive than another UCaaS offering.
A Discussion of 4 Microsoft Teams Deployment Models
The above just starts to scratch the surface of this discussion – contact our team of seasoned engineers and consultants to discuss how to best set up your organization for success. The world of CSPs, Direct Routing Partners, and Integration Partners in the Microsoft Teams space can be overwhelming and confusing without a trusted advisor. We are here to help! Call (248) 922-1150 OR email us at [email protected] to speak with one of our consultants.