Calls are finally routing through your newly hosted UCaaS solution, the project to move voice to the cloud is coming to an end, right? For many organizations this is where the work to gain employee alignment truly begins. While this move is absolutely the right choice for many originations, leveraging all the tools that come with these solutions can be a challenge. The key to overcoming this is creating a strong adoption plan.
The journey to adoption can start by filling holes in your existing technology portfolio, but where should you go from there? Generally, focusing on your organizational objectives and balancing employee requests can help lead your organization in the correct direction.